Med Flight brings together highly qualified air medical staff and transportation crews. Your aircraft will have all the equipment necessary for optimum care, support, and safety during your medical flight, within the U.S. or around the world. You can rely on us whether you use a commercial stretcher or private air ambulance for:

• Critical care transport
• Routine healthcare patient transport
• Aeromedical evacuations
• Life flights

It all begins with your call to our 24 hour service at (800) 842-4431...

Step One: Request For Service

When a request for service arrives via Med Flight's Operations Center in Albuquerque, a Flight Coordinator generates a mission plan (or choice of plans as the case warrants) based on the patient's condition, distance of travel, number of passengers, and staffing required. If clients require a quote, we contact them with pricing for the trip and payment options. At this point, the trip is in our records for future activation

Step Two: Mission Activation

When a quote/mission plan is approved by a client, the flight team is notified, our Air Medical Specialists receive a detailed medical report from the sending facility, and our Medical Director is consulted. When the mission is approved, the team is assembled and "launched". In most cases our aircraft is airborne within 60 minutes of Mission Activation. Financial arrangements are made with the responsible party (insurance co., private pay source). Emergency transports do not require advance payment.

Step Three: Flight Tracking

During the flight, several coordinated events take place. The Dispatcher ensures that ground ambulances are contracted and scheduled for the patient transport to/from the medical facility on either end of the trip; fuel stops are notified of our pending arrival; and the client is updated as to our evolving ETA's. For international flights, customs and immigration services are prepared for our arrival at the airport. At each fuel stop our crew updates the Medical Director on the patient's condition, changes and treatment. If needed, the medical crew can consult with the Medical Director during the flight as well.

Step Four: Mission Conclusion

Once the patient has been delivered, the crew cleans and prepares the plane for the next mission. The Medical Director reviews the case with the Air Medical Specialists, and the client is informed of the conclusion of the mission. Med Flight analyzes 100% of our missions through our Quality Improvement and Utilization Review process and provides performance feedback to all parties.

Advanced Telecommunications Monitor Your Flight

Med Flight utilizes advanced telecommunication links to monitor every flight in progress, reporting patient status to medical facilities and physicians, and relaying any needed information to Med Flight’s Medical Director. Aircraft are tracked via our real time computer link with FAA radar controllers.